Your mission
The Head of Admissions is responsible for the overall success and the day-to-day operations of the assigned Admissions team. The DOA establishes and implements short- and long-term admissions objectives and practices, while managing a team of Admissions Advisors who carry out those goals. The DOA is responsible for all aspects of student admissions process.
Your profile
- Provides leadership, management and oversight of University/Campus Enrollment Services.
- Oversees all enrollment operations and functions within the admissions process.
- Assists in the Talent Acquisition process by interviewing and selecting candidates to align with the organization's mission and values.
- Coordinates and helps in the delivery of ongoing training programs so it is disseminated in conjunction with corporate goals and objectives to ensure effectiveness of enrollment activities.
- Ensures timely and accurate resolutions to all student issues related to admissions process.
- Evaluates and delivers employee reviews ensuring timely delivery and real time feedback.
- Forms a supportive, coaching relationship with peers and direct reports to assist in development and learning strategies such as project management, strategic planning, and independent learning.
- Assists Senior Management with developing and defining campus initiatives, processes, and objectives in accordance with the established corporate strategy.
- Directs the development and training of Admissions processes, functions, and activities to ensure effectiveness, timeliness, and quality student support levels.
- Collaborates with other personnel in the development and maintenance of community relations and business partners to increase campus awareness. This includes developing and maintaining a positive relationship with the business and government community.
- Participates in the development and implementation of strategic admissions plans to achieve Campus objectives.
- Communicate campus and organizational mission and display public support and pride in both company and employee initiatives. Is seen by others as a positive leader.
- Acts as a role model by demonstrating integrity and trust while ensuring that all Admissions employees operate in a manner that supports the values and mission of the College.
- Prepare various reports and correspondence as needed or requested. This may include researching and presenting research findings and recommendations to Senior Management.
- Oversees and maintains student records in compliance with accreditation standards.
- Assists with additional work duties or responsibilities as evident or required.
Position requirements
- A Graduate degree is required from an accredited institution. General knowledge of the higher education industry preferred.
- Minimum of five years of progressively responsible experience in higher education from which at least two years in the leadership position in a customer service oriented and employee focused environment.
- Must demonstrate high level of conceptual and strategic thinking to establish objectives and activities in conjunction with the values and mission of the organization as described above. This also includes the ability to assess and implement strategic workflow processes and procedures that maximize department efficiency.
- Over three years of progressively responsible management experience directing department programs and activities in conjunction with established goals and objectives, as described above.
- Demonstrates effective written and verbal communication skills.
- Effective in a variety of formal presentation settings including one-on-one, small, and large groups, peers, direct reports, and upper management.
- Must possess the ability to convey a professional image to prospective students and the corporate community.
- Must be results oriented and able to manage multiple activities, programs, and/or projects.
- Either native English speaker or proficiency level of English competency.
- Local language (French, German, Spanish) will be desirable.