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Customer Success & Operations Specialist

Pelico
Paris, Île-de-France
Temps plein
il y a 3 jours

About Pelico

Pelico is an innovative French scale-up on a mission to revolutionize manufacturing intelligence through resource optimization. We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity.

In a world where factory disruptions strike every 16 minutes, the future belongs to those who can turn complexity into clarity. At Pelico, we empower industrial leaders to transform disruption into opportunity, synchronizing people, data, and decisions in real time to unlock the full potential of operational resilience.

Why Join Pelico?

About our Team

With a dynamic team of over 130 professionals representing more than 30 nationalities 🌍 in our main offices in the US and France, Pelico is a vibrant melting pot of top-tier talent spanning Tech, Data Science, and Manufacturing.

Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing.

Your Role's mission:

As a Customer Operations Specialist, you’ll support the successful deployment and adoption of the Pelico platform, helping our manufacturing customers get the most out of our solution.

Preferred Qualifications & Skills

 Pelico promotes inclusion and non-discrimination, and acts daily in favour of social mix, gender equality, senior citizens & disability

What we offer

Our culture thrives on trust and empowerment complemented by benefits that truly support you like:

Your interview experience :

  1. HR Introduction
  2. Screening call with a team member
  3. Onsite interviews with Product team 
  4. Debrief Call with CEO
  5. Reference checks & Offer letter within 48 hours.
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