Global Forwarding Agent - Air

Job ID: R45274

Global Forwarding Agent - Air

Primary Location: Paris France

C.H. Robinson thrives on precision and connectivity across global logistics-and your expertise in air freight is key to that impact. As our next Global Forwarding Agent (Full-Time, Hybrid), you'll start with onsite onboarding to master our systems and culture, then transition into a hybrid schedule balancing flexibility with teamwork. In this role, you'll lead air freight operations from booking through delivery, ensuring clients' cargo moves smoothly across borders with the speed and accuracy they expect. Your knowledge of air freight will set the tone for exceptional service and help power our global reach. Apply now and make air freight fly higher at C.H. Robinson.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Manage international export air freight operations from purchase order through final delivery
• Resolve air logistics challenges with industry expertise and critical thinking
• Coordinate bookings, customs filings, deliveries, and invoicing according to SOPs
• Collaborate with global teams and third-party agents to ensure smooth air cargo movement
• Build strong relationships by responding promptly to customer needs and tracking resolutions
• Provide precise reporting and documentation to internal and external stakeholders
• Participate in business reviews, offering insights for enhanced air freight service
• Identify and implement process improvements to optimize air freight efficiency

Required Qualifications:

• Minimum of 2 years of global forwarding experience, specifically in air freight logistics
• Fluency in French and English for effective international communication

Preferred Qualifications:

• Skilled in Microsoft Office Suite for daily operational tasks
• Exceptional communication, prioritization, and multi-tasking abilities
• Proven success delivering high-quality customer service and client-focused solutions
• Strong follow-up abilities with both customers and internal networks
• Resourceful in navigating evolving air freight tasks with critical thinking and adaptability
• Meticulous attention to detail across documentation and shipment workflows
• Comfortable in a high-speed, deadline-driven logistics environment

WHAT WE OFFER:

• Performance-based bonuses through the C.H. Robinson Bonus Program
• Meal vouchers
• Profit sharing
• Company-provided laptop and mobile phone
• Access to learning platforms like Percipio
• Wellbeing support via Lyra: free counselling, wellness activities, and trainings
• Inclusive culture celebrating employee milestones at year 1 and year 3
• Option to join the Employee Stock Purchase Plan (ESPP) after your first year
• A global, multilingual workplace that fosters growth, innovation, and collaboration

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!