Job Description:
About the entity
At AXA Group Operations, we want to be recognized in three fields of action:
What we offer
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
About the entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities
Your role and duties
In this role, you will join the GO CIO (Information Systems Department) within AXA Group Operations.
Reporting to the GO CIO IT Business Applications Domain Manager, you will actively participate in:
- The deployment of the AXA Group Operations reorganization across all information systems.
- The migration of existing interfaces to ensure a smooth and efficient transition.
- The local administration of project management tools to optimize incident management processes.
- The application management of our artificial intelligence tool.
- Managing the backlog of functional and technical application features
- Monitoring service quality and incident management
- Translating the application strategy into detailed requirements and prototypes
- Identifying and managing product gaps to generate new ideas that improve process efficiency, user experience, and the effectiveness of GO's IT
- Defining the scope and prioritizing activities based on business impact
- Collaborating with engineering teams (within GO CIO, Global Product, or external suppliers) to deliver quickly and with optimal resources
- Ensuring compliance with AXA standards for products for the company (including data security and confidentiality)
- Managing the end-of-life of application products through migration, replacement, and decommissioning plans
What You will develop :
- A deep understanding of business reorganization processes at the information systems level
- Skills in system migration and integration of new interfaces
- Practical expertise in application administration and optimization.
- Skills in project management and application portfolio management.
- Proficiency in artificial intelligence tools applied to business contexts.
What we offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
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