The Key Account Manager for an important Food customer and Regional Mgr E. Europe develops and executes the strategy together with the Business Director and is accountable for continued profitable share growth.
- Ensure customer quality and service expectations are consistently met; eliminate or reduce customer complaints.
- Help the organisation to achieve or exceed sales and profitability goals
- Grow opportunity account sales.
Support business teams to achieve commercial and product line targets aligned with the strategies of the business units. These activities will include new business targets, price increases, consignment / call-off inventory control and reduction, etc. Will be required to work closely with other members of the business team to achieve these goals.
Manage and grow the account and coordinate sales and technical projects.
Manage and grow sales in E. Europe (mainly Poland, Hungary, Czechia, Ukraine).
Coordinate with Customer Technical Service team to arrange for required technical support for line trials and customer support.
Develop and implement sales plan in conjunction with supervisor and business teams
Develop a strategy to sell target customers and identify items or product categories that require specific attention in support of this strategy in conjunction with the supervisor.
Responsible for compiling monthly sales and market reports.
Communicate competitive information, new products and selling issues to supervisor.
Communicate extended product knowledge in Packaging technology.
Attend coatings seminars and trade shows
Manage product trials at designated customer facilities.
Support national accounts specifications approval process.
Maintain contact with laboratory on current technical issues.
Assist with equipment installations and various line or equipment modifications/adjustments.
Conduct technical training seminars at customers’ facilities.
Manage product complaints process, coordinate communication between Technical and the customer and decide best way to resolve problem.
Advise customers of product line changes and improvements.
Maintain expertise in product finishes equipment use and surface preparation.
Assist customers with product inventory control/re-ordering.
Train customers on product knowledge and application methods.
Maintain customer technical service issues on file for follow-up.
Collect reliable customer/territory information and estimate individual customer potential.
Determine where customer is in the overall selling process and what steps are necessary to accelerate the process.
3 years/5 years of commercial experience in Packaging Coating,
Fluent English, any other languages is a strong asset,
Excellent communication skills,
Project Management and ideally a previous Key Account Management experience
Flexibility to travel up to 50-75%
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
Eligibility to Work
You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.
Equal Opportunity Employer
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
