If you run toward knowledge and problem-solving, join us
About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Professional Services Associate - Graduate Program
Paris, France
Job category: University
Job ID: 130918-en_US
Job summary
The Sales, Support and Services (S3) Academy is a 2-year global development program for Early-In Career talent who aspire to become the next generation of NetApp Leaders, Sales Professionals and Technical Pioneers. The S3 Academy focuses on helping top talent reach their full potential by providing an initial 90-day training program. The training immerses participants in the software, systems and cloud technologies that are helping shape the world today and tomorrow. We invest heavily in new talent. Your energy and fresh ideas are vital to cementing our position as a market-leader. We’ll push you beyond your comfort zone with a belief that no idea is off limits. At the same time, you’ll have all the resources, mentoring and feedback you need to grow. What’s more, whatever your role, you can be yourself in a team that celebrates individuality and welcomes different perspectives
During the first 3 months of the Graduate Program, you'll be travelling to Raleigh RTP (US). After the training you'll be back to your home country.
Service Lifecycle Manager Associate (Product Manager) - NetApp's Service Lifecycle Management team is growing, and we are seeking young talents join our amazing team and start your career path in product management! In this role you will be responsible for the development of new and the enhancement of existing Professional Service offers. The Worldwide Professional and Managed Service Portfolio team takes the lead in driving new services development by working across all NetApp product lines, engineering groups, services organizations, and sales teams to deliver well architected solutions that drive customer outcomes and help enable customers to maximize the full value of the NetApp products they have deployed.
Essential functions
As a Service Lifecycle Manager, you are part of a dynamic team that is tasked to:
- Transform NetApp Services into an outcome-based portfolio.
- Help change the way services are sold by driving a service-led selling experience.
- Partner with sales, partners, marketing and operations to ensure Professional Services offers are easy to understand and transact.
- Establish and evolve an integrated approach to offer development that considers inputs from a number of different constituencies.
- Develop business plans, define market positioning, evolve pricing strategies as required to ensure offer success in the marketplace.
- Identify local, regional and global marketing opportunities to drive awareness of NetApp solutions.
- Track business and operational metrics and key performance indicators (e.g. service bookings, product pull-through, and margins).
- Work collaboratively with contract and legal teams as required to ensure legal and regulatory requirements are adhered to.
Job requirements
- Open-minded and positive attitude
- Willingness to learn and adapt to changing environments
- Excellent written and verbal communication skills with strong interpersonal relationship building skills
- Ability to problem-solve and critically analyze situations
- A team player who can collaborate and build consensus with a diverse set of cross functional stakeholders.
- Keen interest in technologies and how it shapes the world around us.
Education
- Bachelors in Business Administration is highly desired
- First experience in a business or sales environment is strongly recommended
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
