The right career for all
Created in 2006, leboncoin.fr is an exchange platform that simplifies access to consumption, favors local relations and makes digital a tool at the service of all. leboncoin is positioned as a digital, economic, societal, innovative player, always with the same objective: to facilitate all day-to-day exchanges for all of our users. We give a second life to thousands of goods. Behind this apparent simplicity, there is a fast-growing company with 1,400 employees, where it is good to work, a company that cultivates a responsible and collective HR approach. We are also the 1st site for sales between individuals in France and the 5th most consulted site in France.
What you’ll do & Who you are
Main mission
The Client Partner is in charge of sales promotion and development in his/her geographical area (Lyon Far EAST). He/she ensures personalized follow-up of active customers, agencies having purchased services via their head office. Their aim is to strengthen customer relations, maximize satisfaction and generate additional business.
The Client Partner is in charge of sales promotion and development in his/her geographical area (Lyon Far EAST). He/she ensures personalized follow-up of active customers, agencies having purchased services via their head office. Their aim is to strengthen customer relations, maximize satisfaction and generate additional business.
Responsibilities & Activities
1️⃣ Customer portfolio development & loyalty
1️⃣ Customer portfolio development & loyalty
- Manage and develop a portfolio of active customers and agencies under framework agreement.
- Make regular visits to ensure close follow-up and anticipate needs.
- Implement lobbying actions to reinforce the adoption of Leboncoin solutions.
- Support customers in the use of tools and services to maximize their ROI.
- Develop customer satisfaction and turn them into ambassadors for the platform.
2️⃣ Business Development & Upsell
- Identify upsell opportunities for existing customers.
- Promote and sell premium packs, credits, options and advertising services.
- Upgrade agencies under framework agreement.
- Target and prospect new agencies in his/her sector to develop the portfolio.
3️⃣ Events & Networking
- Organize regional events (breakfasts, training sessions, workshops, etc.).
- Work in synergy with internal teams (Sales, Marketing, Sales Management).
- Act as an intermediary in the field to promote the deployment of new products and strategies.
4️⃣ Reporting & Performance Analysis
- Monitor performance via KPIs and CRM.
- Analyze market trends to adapt sales approach.
- Use insights from the field to improve offers and the customer experience.
The recruitment process
- An interview with Samir (HR)
- An interview with Gregory (Customer Partners Manager)
- An interview with Xavier (Real Estate Key Account Sales Director)
Benefits:
- Pleasant working conditions (offices, possibility of teleworking...)
- Attractive remuneration (fixed, variable and
- profit-sharing)
- Opportunities for rapid, tailor-made professional developmen
- The meal voucher card
- Efficient and competitive health and provident insurance cover
- In addition to these, we offer other benefits.
Want to find out more? Apply and ask our recruiters!
Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.
If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.
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