Location:
Paris, FR
ID: 11271
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
POSITION: Retoucheur / Retoucheuse en boutique
JOB MISSION
: Perform garment sewing activities to carry out repairs or alterations, adapting clothes to the customer's body shape using available sewing equipment.
ROLE & RESPONSIBILITIES
:- Perform modifications and adjustments to ready-to-wear items, ensuring quality and adherence to established timelines.
- Ensure alteration services, such as measurements and adjustments, are carried out.
- Iron and steam garments before delivering them to the customer.
- Support Client Advisor colleagues during sales by providing customers with advice on fit and garment care.
- Stay informed about styles, fabrics, and fit to provide customers with excellent service.
- Check the appointment schedule to organize and ensure that all activities are completed before scheduled customer meetings.
- Ensure the highest standards of customer service are maintained.
KEY COMPETENCIES:
- Be a change agent and adopt a team-player approach with colleagues.
- Communicate transparently and effectively.
- Strong interpersonal and communication skills, sharing information with colleagues and different clients.
- Excellent product and industry knowledge.
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
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