Informations générales
Entité de rattachement
Nous rejoindre, c'est intégrer une entreprise d'envergure mondiale. Mû par la recherche permanente de l'innovation et de l'excellence, pionnier et leader des technologies propres et de la mobilité durable, le Groupe entend rester à la pointe des grandes tendances qui font bouger le monde.Fort de son efficience, de son agilité et de son esprit d'équipe, le Groupe fait preuve d'exigence et d'audace pour définir la mobilité de demain.
Pour réussir ces transformations, l'entreprise a besoin de tous les talents. Rejoignez-nous !
Chez Stellantis, nous évaluons les candidats selon leurs qualifications, leurs mérites et les besoins du métier. Nous accueillons les candidatures des personnes de tout genre, âge, ethnie, nationalité, religion, orientation sexuelle, et handicap. La diversité de nos équipes nous permettra de mieux appréhender l'évolution des besoins de nos clients et de notre environnement futur.
Référence
2025-17070Description du poste
Filière/Métier
Software & Electric and Electronics - Software & Electric and Electronics
Intitulé du poste
Quality reactive Lead
Contrat
CDI
Statut
Cadre
Description de la mission
At the core of quality-related challenges, the position holder plays a pivotal role in managing and leading the technical triage of complex systemic issues, particularly when no immediate resolution is available through standard functions (Manufacturing, Suppliers, Engineering).
As a key point of contact in critical situations, they are responsible for overseeing quality escalation processes (RACE, TOP Warranty, TSO), ensuring they are handled with rigor, structure, and within the required timelines.
In close collaboration with the field quality manager, they provide high-level technical support to deliver an objective assessment of the quality status within their scope of responsibility.
They lead a dedicated expert triage team and are actively involved in resolving high-impact issues, contributing to customer satisfaction, the achievement of quality performance objectives, and the overall agility of the organization.
Profil
With a solid background in engineering (mechanical, electrical, or systems), the ideal candidate is proficient in advanced problem-solving tools (PDCA, RCA, 5 Whys, Ishikawa, etc.) and has substantial experience in root cause analysis and the implementation of sustainable corrective actions. A Black Belt certification in problem solving is required to effectively lead triage activities within a multidisciplinary team, often spread across international locations.
But beyond technical skills, this role demands strong interpersonal qualities:
👉 A rigorous, pragmatic, and analytical mindset
👉 The ability to prioritize and make autonomous decisions under pressure
👉 Excellent communication skills—both verbal and written—capable of influencing at all levels of the organization
The ideal candidate is a unifying leader, able to educate and influence with diplomacy while maintaining a clear focus on results. They will thrive in a multicultural and cross-functional environment, where teamwork, proactivity, and resilience are essential to success.
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams, will allow us to better meet the evolving needs of our customers and care for our future.
Localisation du poste
Pays
Europe, France, Ile-de-France, Yvelines (78)
Ville
Poissy
Critères candidat
Niveau d'expérience min. requis
5 à 10 ans
Langues
Anglais (C1 - Courant (3,5 - 4,4 Bright))
