Your role
The Solution Engineer (f/m/d) supports technical design activities for commercial opportunities, collaborating with Sales, Engineering, and Operations to ensure seamless solution delivery. Acting as the technical face of Digital Realty, they align solutions with customer needs while identifying opportunities for upselling and strategic value.
- Support Enterprise Accounts teams with technical sales and solutions across EMEA.
- Lead prospect engagements, including site tours, pre-sales calls, proposals, pricing, and contract negotiations.
- Identify, document, and design solutions for customer technical needs in critical infrastructure and fit-out.
- Act as a regional Subject Matter Expert, ensuring consistency in multi-site solution design and pricing.
- Collaborate with internal teams to align solutions with standards and customer requirements.
- Assist in RFI/RFP responses, forecasting, pipeline analysis, and market insights. Conduct site tours, customer workshops, and provide technical guidance throughout the sales process.
What you’ll need
- Bachelor's degree in science, engineering, or a related field (or equivalent experience).
- 3-5 years of experience in the data center industry or in related field, preferably with interconnectivity, networks and AI infrastructure.
- Strong expertise in data center design, critical infrastructure management, and operations.
- Background in electrical, mechanical, network, or building services engineering.
- Prior management experience is essential.
- Experience in a sales support environment and project management is advantageous.
- Excellent communication and stakeholder management across all levels.
- Ability to present complex technical solutions in a clear and concise manner.
- Strong analytical skills to translate customer needs into deliverable requirements.
- Customer-focused mindset with a commitment to service excellence.
- Ability to work under pressure and adapt to changing situations.
- Proficiency in Salesforce, AutoCAD, Visio, or other drawing-based software.
- CDCDP, ATD, CCNA or similar certifications are highly appreciated ITIL Expert or PM certification (desirable but not required).
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.
