How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role: As a Strategic Ecosystem Lead, you’ll play a critical role in how Aircall scales and succeeds with its most strategic technology partners. This cross-functional role is part program manager, part operator, and part strategic orchestrator, ensuring company-wide initiatives run efficiently, deliver impact, and stay aligned with broader business goals.
You’ll sit at the intersection of GTM, Product, and Operations teams, helping drive structure, clarity, and velocity across regional and global initiatives tied to our Tier 1 ecosystem partners.
Key Responsibilities:
- Drive alignment and execution across teams to support key partnership initiatives
- Remove roadblocks, clarify priorities, and ensure initiatives land with impact
- Build the processes and infrastructure needed to scale execution across regions
- Coordinate with Product, GTM, and Ops teams to connect strategic vision to day-to-day delivery
- Report progress to leadership, linking outcomes to measurable business value
What Success Looks Like:
- Strong contribution to new sales through Aircall’s ecosystem partnerships
- High attachment rates for Tier 1 integrations
- Consistent delivery of cross-functional quarterly OKRs
- Tangible improvements in execution velocity and operational maturity
Qualifications:
- Exceptional program or project management skills in a SaaS or tech-driven environment
- Comfortable sparring with Product and Engineering teams
- Strong executive presence and crisp storytelling
- Experience working across multiple regions and functions
- Based in one of our offices in North America (New York City, San Francisco, or Bellevue - Seattle)
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities💆♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefits
DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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