Shop Manager – Cruise Ship Opportunity
Location: Onboard international cruise ships
Start Date: To be confirmed (after completion of mandatory STCW safety training)
Contract Type: Fixed-term (approximately 5 months, +/- 1 month)
Salary: Base gross €2,773/month + performance bonus €1,350/month
Accommodation and Meals: Single cabin and full board provided by the company
Travel Expenses: Covered by the employer (to and from the ship)
Job Overview
We are seeking an experienced and motivated Shop Manager to lead the onboard retail team on a luxury cruise ship. This is a unique opportunity to manage shop operations while traveling the world, delivering an exceptional guest experience, and working in a dynamic multicultural environment.
Key Responsibilities
- Manage daily retail operations, team schedules, and shop logistics
- Ensure sales targets, service standards, and guest satisfaction are consistently met
- Maintain high standards in visual merchandising and promotional displays
- Coordinate product deliveries, stock control, and inventory management
- Lead, train, and support a diverse retail team (attendants, specialists, supervisors)
- Analyze sales reports and guest feedback to drive continuous improvement
- Ensure compliance with customs regulations and internal company policies
- Collaborate with onboard departments and shore-based retail support
Candidate Requirements
- Proven experience in a fast-paced retail environment with team management responsibilities
- Excellent leadership, customer service, and sales skills
- Strong organizational and problem-solving abilities
- Proficiency in Microsoft Office and POS systems
- Fluency in English (minimum B2 level)
- Fluency in at least one additional European language (Italian, French, German, or Spanish)
- Ability to live and work onboard a cruise ship for the full contract duration
- Willingness to complete the mandatory STCW safety training (approx. 10 days; reimbursed after contract completion)
What We Offer
- Competitive monthly salary and performance bonus
- Paid travel to and from the vessel
- Complimentary onboard accommodation (single cabin) and meals
- Access to onboard crew facilities (gym, bar, internet, etc.)
- Exclusive crew benefits and discounts
- Reimbursement of STCW training costs after completing the first contract
- Career growth opportunities within an international cruise line
- Professional onboarding, integration, and ongoing support
This is an exciting opportunity for retail professionals who are passionate about customer experience and ready for a global career adventure. Apply now to join an international team on board one of the world’s leading cruise ships.
Job Type: Contract
Status: Cadre
Contract length: 5 months
Pay: 2,773.00€ - 4,123.00€ per month
Work Location: In person