F-Secure makes every digital moment more secure, for everyone. For over 35 years, we’ve led the cyber security industry, protecting tens of millions of people online together with our 200+ service provider partners. We value our Fellows' individuality, with an inclusive environment where diversity drives innovation and growth. What makes you unique is what we value – be yourself, that is (y)our greatest asset. Founded in Finland, F‑Secure has offices in Europe, North America and Asia Pacific.
We are seeking a dynamic, experienced Partner Success Manager (B2B2C/B2B) with a hands on mentality to drive marketing strategies in one of our strategic account groups in Europe and with potential expansion into Africa and the Middle East. Your key objective in this role is to make positive impacts in our partner’s customer growth, retention, as well as customer experience; beyond happy clients that achieve their goals with F-Secure’s digital protection solutions and services.
In this role, you would be the marketing lead for the Group account, where you’re responsible for devising marketing plans to support our business goals. You will play an active role when it comes to the go-to-market and in-life, working closely with both internal and external teams to ensure the success of the partnership. As well as a strong background in partner marketing, a deep understanding of CSPs/Telecommunications (Telco) business and experience of how CSPs/Telcos manage their customer journey; lifecycle messaging and ATL/BTL marketing strategies as well as an understanding of Consumer Cyber Security solutions is highly preferred.
This is a mainly a remote role located in France (ideally in Paris region). It is good to note, that though our working arrangements are mostly flexible, this role requires some travelling and working occasionally on-site with some of the partners in Paris.
Key responsibilities:
- Act as the primary marketing consultant for partners, offering best practices and ensuring alignment with F-Secure’s goals.
- Oversee go-to-market planning and project management for all marketing delerviables with partner service launches.
- Identifying opportunities and implementing marketing campaigns to drive partner subscriber growth and active usage of our services (i.e., active users/devices).
- Develop high-impact marketing programs to support sales efforts.
- Manage partner lifecycle messaging and optimize strategies to improve key performance metrics.
- Create compelling localized content, sales collateral, thought leadership content, and pitch materials to drive conversions.
- Define KPIs, track campaign performance, and optimize efforts based on data driven insights.
- Meet sales targets set by VP Major Partner Segment while managing marketing plans within budget envelope.
Who are we looking for?
- Proven experience in partner success management or partner marketing, with a strong commercial acumen and customer-focused approach.
- Creative problem-solving skills, with a natural ability to generate and sell innovative ideas to drive sales growth.
- Strong leadership skills, taking ownership to connect partner needs with business goals and maximizing partner relationships.
- You are keen to get to know the B2B2C world of working through Service Providers.
- Full professional proficiency in English, with excellent communication, networking, and relationship-building skills.
- Confident in managing external agencies and suppliers, ensuring alignment with business objectives.
- Full professional proficiency in French and English
You get bonus points for:
- Any prior experience working with telco companies or cyber security.
- Any additional language skills.
Our hiring process
At F-Secure we want to be efficient and transparent in our recruiting. Our hiring process will consists of three interview rounds: introduction interview, team interview and final interview. Our aim is to move quickly through the steps, and inform each candidate on a timely manner whether they will proceed in the process.
What will you get from us?
- Welcome to the good side – the home of scam protection! Work with industry-leading experts defining the future of cybersecurity and scam protection.
- Thrive in our Fellowship culture where we empower, trust, challenge, and support each other in doing our best work.
- Flexible work that works for you – hybrid and remote options with team-agreed ways of working.
- Inclusive environment with flat, approachable leadership in our diverse global community.
- Comprehensive global benefits including Employee Share Savings Plan (ESSP), Fellow Member of the Board opportunities, and Annual Protect & Educate paid volunteer day.
- Wellbeing support through personal coaching services and one hour per week for personal recharging.
- Continuous growth via F-Secure Academy, Leadership programs, AI training, mentoring, and dedicated Learning Week.
A security vetting will possibly be conducted for the selected candidate in accordance to our employment process.
People & Culture Advisor
GREAT PLACE TO WORK
Over 500 amazing colleagues in nearly 30 offices
Possibility to protect the world
Work with best of class experts who care
Relaxed, open and fun working environment
68+ of nationalities
Global with the spirit of a small company
Fellowship Culture
The F-Secure team is diverse, fun-loving, and full of energy. Our Fellowship means that “we” are bigger than “me”. Fellowship is the glue that creates trust and accountability, and it is built on our four core values: Keep Focus, I Make a Difference, Just Do It and Dare to Care.
We keep focus by doing the right things right. We communicate with clarity, set clear goals and execute them on time and with quality.
We make a difference by acknowledging that every one of us plays a part in making a meaningful impact, and by taking accountability and pride in our work. We support one another and celebrate success together.
We just do it by encouraging Fellows to make their own decisions. We embrace the freedom and the responsibility that comes with it.
We dare to care by creating a safe and trusting environment, where we all have a chance to speak up on things that matter, and to give and get feedback.
See yourself here? Bring your best self and apply now.
Diversity & Inclusion:
F-Secure is an equal opportunity employer and believe that employing a diverse workforce is central to our success. We are committed to ensuring all qualified applicants will receive consideration for employment without regard to nationality, colour, race, ethnic or national origin, sex, gender (including gender reassignment), sexual orientation, religion or belief, age, marital status or physical or mental disability. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you!
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