Client Advisor - Monte Carlo

Valentino S.p.a.
45 117 € - 57 128 € par an
Alpes-Maritimes, Provence-Alpes-Côte d'Azur
il y a 1 jour

Location: Monte Carlo, MC
ID: 11214

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.


Key Responsibilities
:
Brand Experience:
  • Master the Client Journey to create strong long term client relationships.
  • Clientele and proactive engagement with existing and potential
  • Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
  • Aware of CRM targets and actively engages in all actions to reach them
  • Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
  • Consistently captures client data and takes notes of all qualitative information
  • Knows their portfolio of customers, and the VVICs and VICs they handle
  • Consistently works to achieve given sales, KPIs and CRM targets
Styling:
  • Strive to discover your clients and their every need, and to guide them across all categories of the brand.
  • Familiar with current fashion and in season trends to curate looks
  • Develop strong product and fit knowledge via company trainings, tools and in store employee fit sessions.
  • Prepare for client appointments, including researching client preferences, organizing merchandise, and creating a welcoming environment.
  • Stay informed about new arrivals, seasonal trends, and special events within the store.
Merchandise and Visuals:
  • Assist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints)
  • Ensure product maintenance, replenishment on the floor
  • Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales.
  • Partner with the team to ensure seamless day-to-day store operations and uphold presentation standards.
  • Liaise with the Visual team to follow display guidelines; verifies and reports all relevant information to store management.
Requirements
:
  • Exceptional clientele, customer relationship building skills
  • Demonstrate strong verbal and written communication skills
  • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
  • Must speak French and English, third language is a plus
  • Action oriented; drive for results
  • Problem-solver
  • Must be a team player

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Postuler
Autres offres d'emploi recommandées:

Commis de Rang - Monte Carlo

Cipriani
Val-de-Meuse, Grand Est
1 800 € - 2 000 € par mois
  • Greet and welcome guests warmly, providing a personalized...
  • Serve dishes and beverages with attention to detail,...
il y a 2 semaines

QC Spa Chamonix-Mont-Blanc - Employé de Réception

QC Terme spas and resort
Haute-Savoie, Auvergne-Rhône-Alpes
24 084 € - 30 496 € par an
QC Spa of Wonders, la plus importante et innovante réalité dans le secteur du bien-être thermal et de l’hospitalité hôtelière,...
il y a 1 jour

Senior Client Relationship Manager

Stratocore
Paris, Île-de-France
58 552 € - 74 140 € par an
  • Lead new business development and sales strategy execution...
  • Identify, qualify, and close high-value opportunities in...
il y a 2 jours

Client Solutions Manager - Global Business Solutions - Paris

TikTok
Paris
Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration...
il y a 1 semaine

Senior Manager - Client Services - FS - Paris

Infosys
Paris, Île-de-France
78 727 € - 99 686 € par an
The Senior Manager – Client Services analyses the current accounts and target prospects to identify right set of Buyers, their...
il y a 2 semaines

Conseiller de vente H/F pour MONT DE MARSAN - ALTERNANCE

Vapotech
Landes, Nouvelle-Aquitaine
1 802 € - 2 252 € par mois
  • Accueillir et conseiller nos clients avec le sourire
  • Vendre nos matériels et e-liquides avec expertise...
il y a 3 jours

Client Director, Global Enterprise for High-tech vendor

Gartner
Hauts-de-Seine
40 188 € - 50 887 € par an
  • Gain access to and develop trust based, value added...
  • Develop deep understanding of client business strategy,...
il y a 2 semaines

Hôte pôle encaissement service client FNAC (H/F)

Groupement Les Mousquetaires
Eure, Normandie
  • Un accueil et une orientation client de qualité ;
  • Vous encaissez de façon fiable, rapide et sécurité chaque...
il y a 1 semaine

Chargé relations clients Back office CDD H/F

Rentokil Initial
Val-de-Marne
27 884 € - 35 308 € par an
  • Assurer le suivi d’un portefeuille clients,
  • Traiter les opérations de facturation clients,
  • Saisir les ventes dans le logiciel AS400,...
il y a 2 semaines

Responsable Client etAdministratif

TECHNO SAM
Val-de-Meuse, Grand Est
29 192 € - 50 426 € par an
  • Du lundi au vendredi
  • Période de travail de 8 Heures
  • Travail en journée...
il y a 2 semaines